1. Refund and Return Policy:
All piercing services and products are non-refundable and non-returnable. We appreciate your understanding of the nature of our services and the importance of hygiene and safety.

2. Piercing Material Standard:
For the safety and well-being of our customers, we exclusively use titanium flat backs for piercing by default. If you have a preference for a different material of labret, kindly inform the piercer or store staff before the piercing session.

3. Complimentary Downsize Service:
We offer a complimentary downsize service to ensure the perfect fit for your piercing. However, if you wish to upgrade to a specific material, such as 14k solid gold for your labret, additional charges will apply. Our team will be happy to provide you with details on the available options and associated costs.